My brush hair arrived stiff - why?

Modified on Mon, 13 Oct at 6:20 PM

Don’t worry, this is totally normal!

Our brushes are coated with a non-toxic water-soluble solution during manufacturing to help them keep their shape during shipping. Here’s how to prep them:

  1. Rinse the bristles under lukewarm water.

  2. Gently massage with your fingers to soften and remove the starch.

  3. Shape the tip and let it air dry.

After this, your brush will be soft, flexible, and ready for use!

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